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UserSpice
Recommended Help Desk? - Printable Version

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+--- Thread: Recommended Help Desk? (/showthread.php?tid=372)

Recommended Help Desk? - Trioxin - 11-28-2016

I need to incorporate a help desk in my site and I'm wondering if anyone else has done this with relative ease as far as the bootstrap theming goes. Any suggestions?

Thanks

Recommended Help Desk? - Trioxin - 11-28-2016

Oh, I forgot to mention that the goal would also be to integrate the userspice authentication with the help desk.

Recommended Help Desk? - mudmin - 11-29-2016

I don't know of one off the top of my head, but it's a fun project to write! A helpdesk should be pretty straightforward to build on userspice.

Recommended Help Desk? - winterswolf - 11-29-2016

Basically all the open source helpdesk frameworks (quick google search will show the popular ones "open source helpdesk php") I know of come with integrated login / user management systems. You would probably spend just as much time cutting out the features you don't want then just writing something yourself.

I agree with mudmin, it would be a fun project to work on for yourself - and wouldn't be overly complicated, you should consider tackling it Smile start of small with just basic ticketing and expand from there.