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UserSpice
Unable To Place In Website - Printable Version

+- UserSpice (https://userspice.com/forums)
+-- Forum: Support Center (https://userspice.com/forums/forumdisplay.php?fid=23)
+--- Forum: UserSpice 4.3 and Below (https://userspice.com/forums/forumdisplay.php?fid=26)
+--- Thread: Unable To Place In Website (/showthread.php?tid=404)



Unable To Place In Website - AVANTGARDE - 12-22-2016

I have tested userspice 4 on XAMPP and it worked perfectly by walking me through the steps. I used FTP to place it onto my website to install it their properly but I just keep getting internal 500 error pages and that my site couldn't handle the request. I'm tech-savvy to a degree but most of this is new to me. I really want to use it though so I'm forcing myself to learn.

I tried putting it in the root of the website in a folder and tried to access it by going to example.com/folder and nothing. I tried putting it in the public_html folder. Nothing. It just will not seem to work. I've watched all kinds of tutorials that seem to do it flawlessly but there has to be something I'm missing. I have not edited the files in any way. I downloaded them straight from the home page here, unzip them, upload them, then nothing. Like I said, I did the exact same thing with XAMPP and it worked perfectly.

What am I missing or needing? This is driving me insane.


Unable To Place In Website - mudmin - 12-22-2016

Error 500s are almost always caused by a misconfigured .htaccess file. If you have one in your main website, try renaming it and see if the error goes away. If it does, you could put a blank .htaccess file in the userspice root. Let me know what happens, because I might put a blank one in the userspice root by default to stop this from happening.