08-21-2016, 02:20 AM
Yeah. I'm 99{3bc1fe685386cc4c3ab89a3f76566d8931e181ad17f08aed9ad73b30bf28114d} sure it's not a permission error but that they've set something as uneditable in a root .htaccess or php.ini and it's freaking userspice out. That is the downside of a shared server...you don't have control over your software. Namecheap is one of the few that I guess isn't playing well with UserSpice. We've worked really hard to try it on every host we could. I feel like they should be able to tell you what caused the 500 error. It is basically their server saying it saw something it didn't like. They should have logs.