03-05-2017, 01:32 PM
I think this is an issue that your hosting provider might need to work on. I've never seen this, but in the reading I've done, it looks like your password was set using an old method when it was created on your hosting providor's side and php/mysql doesn't like it. You basically need to reset your password.
Here is an article. It shows what to do if you do have access to your server and if you don't.
http://stackoverflow.com/questions/15758...entication
Here is an article. It shows what to do if you do have access to your server and if you don't.
http://stackoverflow.com/questions/15758...entication