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UserSpice   ›   Support Center   ›   UserSpice 4.3 and Below   ›   Stuck on Step 3 of Install

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Stuck on Step 3 of Install
DarrenH
User
Joined: Feb 2017
Posts: 16

Reputation: 0
#1
02-24-2017, 03:30 PM
Hello,
I'm a PHP newbie, but have XAMPP installed and successfully running with SQL.

THANK YOU for the install video! So many tech guides seem to omit little details presumably assuming that the little things are basic knowledge, but even tiny details often hang me up.

I'm on Step 3 of the install process, following along with the install video. But for some reason I get the error message "Database connection unsuccessful! Please try again", even though I followed steps 1 and 2 exactly.

I actually followed the install video (https://www.youtube.com/watch?v=ayQR95-V5hA) to the letter, right up to 1:55 where I can't continue because of the error.

So...is there some little detail that everyone takes for granted that a newbie like myself has inadvertently skipped? Some config setting? Some obscure incantation? Please note I followed the video above exactly.

Thanks very much for your time, D
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Messages In This Thread
Stuck on Step 3 of Install - by DarrenH - 02-24-2017, 03:30 PM
Stuck on Step 3 of Install - by mudmin - 02-24-2017, 03:55 PM
Stuck on Step 3 of Install - by DarrenH - 02-25-2017, 01:27 PM
Stuck on Step 3 of Install - by raven - 02-25-2017, 01:42 PM
Stuck on Step 3 of Install - by raven - 02-25-2017, 01:46 PM
Stuck on Step 3 of Install - by mudmin - 02-25-2017, 04:55 PM
Stuck on Step 3 of Install - by DarrenH - 02-25-2017, 06:42 PM
Stuck on Step 3 of Install - by mudmin - 02-25-2017, 07:40 PM
Stuck on Step 3 of Install - by raven - 02-25-2017, 09:03 PM
Stuck on Step 3 of Install - by DarrenH - 02-26-2017, 02:57 PM
Stuck on Step 3 of Install - by DarrenH - 02-26-2017, 03:12 PM
Stuck on Step 3 of Install - by raven - 02-26-2017, 03:17 PM
Stuck on Step 3 of Install - by DarrenH - 02-26-2017, 03:21 PM
Stuck on Step 3 of Install - by raven - 02-26-2017, 03:30 PM
Stuck on Step 3 of Install - by mudmin - 02-26-2017, 03:34 PM
Stuck on Step 3 of Install - by raven - 02-26-2017, 03:54 PM
Stuck on Step 3 of Install - by mudmin - 02-26-2017, 04:03 PM
Stuck on Step 3 of Install - by raven - 02-26-2017, 04:15 PM
Stuck on Step 3 of Install - by DarrenH - 02-27-2017, 03:36 PM
Stuck on Step 3 of Install - by DarrenH - 02-27-2017, 03:38 PM
Stuck on Step 3 of Install - by mudmin - 02-27-2017, 03:44 PM
Stuck on Step 3 of Install - by mudmin - 02-27-2017, 03:44 PM
Stuck on Step 3 of Install - by raven - 02-27-2017, 06:22 PM
Stuck on Step 3 of Install - by raven - 02-27-2017, 06:23 PM
Stuck on Step 3 of Install - by mudmin - 02-27-2017, 07:05 PM
Stuck on Step 3 of Install - by DarrenH - 02-27-2017, 11:00 PM
Stuck on Step 3 of Install - by mudmin - 02-27-2017, 11:20 PM
Stuck on Step 3 of Install - by raven - 02-28-2017, 01:58 AM
Stuck on Step 3 of Install - by DarrenH - 02-28-2017, 03:30 AM
Stuck on Step 3 of Install - by raven - 02-28-2017, 03:35 AM
Stuck on Step 3 of Install - by DarrenH - 03-01-2017, 05:50 PM
Stuck on Step 3 of Install - by mudmin - 03-02-2017, 02:27 AM
Stuck on Step 3 of Install - by DarrenH - 03-02-2017, 03:06 AM
Stuck on Step 3 of Install - by mudmin - 03-02-2017, 03:46 AM

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