02-28-2018, 10:43 PM
Now this I can actually speak to! Recently the provider I've been with for years moved my server from one location to another, changing my IPs. It just so happened the person that had the IP range before me, spammed the CRAP out of people and it got blocked by the most popular security firms that watch IP address for spamming (I can't think of any off the top of my head-but its a thing), this is a great resource to check that:
https://mxtoolbox.com/blacklists.aspx
If that is fine-I would say the next thing to look at is Server Configuration-is your server stopping the message from going but not producing an error? How do you have your Latin America server setup? A Control Panel setup or you installed Apache, SMTP, etc yourself? How was the Chicago server setup in comparison? These things might seem like they don't have any merit, but I've learned server configuration plays a huge role in how UserSpice can actually operate.
The concerning part I find is that you posted about the Message ID being empty...that tells me, that even when you get a successful note, it has no idea how to trace what happened, and that means it died---somewhere.
I know this post probably doesn't help a whole lot, but we will need to dig in a lot deeper on the routes that your emails have to take to get to Gmail for example. I wonder if the PHP Mailer-or your built in mailer service has some Logging Service to see what is happening-and finding out when it dies? I'm going to do some more research, but you got me stumped!
And although this is outside the scope of our project, I appreciate you bringing this to light in such an in-depth and well-tested way. When you do this, I'm more than positive Dan, I and other community members have no problem helping, because we know exactly where you left off, and how we can help debug this. Your post is more than appreciated, and we will do the best to help you!
Brandin.
https://mxtoolbox.com/blacklists.aspx
If that is fine-I would say the next thing to look at is Server Configuration-is your server stopping the message from going but not producing an error? How do you have your Latin America server setup? A Control Panel setup or you installed Apache, SMTP, etc yourself? How was the Chicago server setup in comparison? These things might seem like they don't have any merit, but I've learned server configuration plays a huge role in how UserSpice can actually operate.
The concerning part I find is that you posted about the Message ID being empty...that tells me, that even when you get a successful note, it has no idea how to trace what happened, and that means it died---somewhere.
I know this post probably doesn't help a whole lot, but we will need to dig in a lot deeper on the routes that your emails have to take to get to Gmail for example. I wonder if the PHP Mailer-or your built in mailer service has some Logging Service to see what is happening-and finding out when it dies? I'm going to do some more research, but you got me stumped!
And although this is outside the scope of our project, I appreciate you bringing this to light in such an in-depth and well-tested way. When you do this, I'm more than positive Dan, I and other community members have no problem helping, because we know exactly where you left off, and how we can help debug this. Your post is more than appreciated, and we will do the best to help you!
Brandin.