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UserSpice
HTTP Error 500 - Printable Version

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Pages: 1 2

HTTP Error 500 - JohnJ - 09-29-2016

Did a new install everything checked out. No errors. Upon first launch of index.php I get an 500 error. Did some searching and found a recommendation to change the .htaccess to .htbak I did that but no change.

Any help would be appreciated.

John

HTTP Error 500 - brian - 09-29-2016

Is there a .htaccess file in the root of your UserSpice install? Which .htaccess did you try to rename?

What server are you running?

HTTP Error 500 - JohnJ - 09-29-2016

I installed in a folder called "test" on the root of my server (public_html) the HTACCESS file was on the root. So when looking at my file structure on the server it is: public_html/test

It's a LAMP Server

Apache Version 2.2.31
PHP Version 5.5.30
MySQL Version 5.6.33

HTTP Error 500 - JohnJ - 09-29-2016

There was not a .htaccess file in the root of the userspice install.

HTTP Error 500 - dan - 09-29-2016

But there may be one in the folder below that....the public html folder

HTTP Error 500 - JohnJ - 09-29-2016

Yes I changed the .htaccess on the public_html folder to .htbak

I did this after the install was completed and started searching for why there was the error.

HTTP Error 500 - brian - 09-30-2016

Can you put an index2.php in the userspice install folder and that just contains the following? It will help understand where the source of the problem is. 500 could be a PHP configuration error...

<?php
phpinfo();
?>

or perhaps anything that calls a PHP function?

<?php
echo "Hello World";
?>

HTTP Error 500 - JohnJ - 09-30-2016

It just spits it back out as text:

< ?php phpinfo(); ?> or perhaps anything that calls a PHP function? < ?php echo "Hello World"; ?>

You can view it at: http://slsheriffwebservices.net/test/index2.php

HTTP Error 500 - brian - 09-30-2016

I would say that your PHP is not installed properly to handle .php files. Did you install PHP yourself or is this on a provided server somewhere?

HTTP Error 500 - JohnJ - 09-30-2016

This is a hosted Linux server with Newtek. I have php scripts running for form validation, email, and includes.