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UserSpice   ›   Support Center   ›   UserSpice 4.4   ›   Session issue? What I should to check?

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Session issue? What I should to check?
Parth
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Joined: Jul 2019
Posts: 1

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#5
07-17-2019, 05:06 PM
(03-03-2019, 11:59 AM)Brandin Wrote: 4.4.03 should have the fixes required to resolve all of these issues. If an adblocker or browser blocks the fingerprint tool (which it did on 4.4.02 and below) it will not insert a record into the Session Management table. This is because it can't produce a fingerprint for the user. We can probably in the future enhance this a bit more.

You may not be seeing any sessions if there are truly no sessions showing. Sessions since 4.4.0 are only tracked on user-facing pages that use the front-end navigation, and not on the backend. This is probably an adjustment we can make soon too.

Thank you,
Brandin.
Hie Brandin,
Sadly i am facing the same issue, and I am using UserSpice version 4.4.11 now.
I have enabled the allow session tracking in settings.
Can you please look into it? Am I missing something? 
Also, i checked the user session table in the database, it shows empty.
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Messages In This Thread
Session issue? What I should to check? - by emios - 03-03-2019, 09:34 AM
RE: Session issue? What I should to check? - by Parth - 07-17-2019, 05:06 PM

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