$db->query not returning records

[eer3]

I have a local Userspice install and database queries work fine. I tried to create a brand new, clean install in my hosted environment and the installation works, logins work, everything looks good. But, when trying to query data (for example the users table), no actual results are ever returned. I have listed a sample of php that I am using to test with and provided the results from the failing - and the successful - servers. These are both untouched installations (no modifications to any files or database, except to dump the users query). What is the next step that I can take to troubleshoot what the issue is with the hosted environment? Great product by the way!

Here's the php:
<pre>

Code:

<?php
    $users = $db->query("SELECT * FROM USERS");
    dnd($users);
?>

</pre>


Here's the result on the failing server:

object(DB)#2 (8) {
["_pdo":"DB":private]=>
object(PDO)#3 (0) {
}
["_query":"DB":private]=>
object(PDOStatement)#6 (1) {
["queryString"]=>
string(19) "SELECT * FROM USERS"
}
["_error":"DB":private]=>
bool(true)
["_results":"DB":private]=>
array(1) {
[0]=>
object(stdClass)#9 (3) {
["id"]=>
string(2) "47"
["page"]=>
string(22) "users/project_root.php"
["private"]=>
string(1) "0"
}
}
["_resultsArray":"DB":private]=>
array(1) {
[0]=>
array(3) {
["id"]=>
string(2) "47"
["page"]=>
string(22) "users/project_root.php"
["private"]=>
string(1) "0"
}
}
["_count":"DB":private]=>
int(1)
["_lastId":"DB":private]=>
string(1) "0"
["_queryCount":"DB":private]=>
int(11)
}


Here's the result on the successful server:
C:\wamp64\www\demo\users\helpers\helpers.php:216:
object(DB)[2]
private '_pdo' =>
object(PDO)[3]
private '_query' =>
object(PDOStatement)[6]
public 'queryString' => string 'SELECT * FROM USERS' (length=19)
private '_error' => boolean false
private '_results' =>
array (size=2)
0 =>
object(stdClass)[8]
public 'id' => string '1' (length=1)
public 'email' => string 'userspicephp@gmail.com' (length=22)
public 'username' => string 'admin' (length=5)
public 'password' => string '$2y$12$1v06jm2KMOXuuo3qP7erTuTIJFOnzhpds1Moa8BadnUUeX0RV3ex.' (length=60)
public 'fname' => string 'Dan' (length=3)
public 'lname' => string 'Hoover' (length=6)
public 'permissions' => string '1' (length=1)
public 'logins' => string '47' (length=2)
public 'account_owner' => string '1' (length=1)
public 'account_id' => string '0' (length=1)
public 'company' => string 'UserSpice' (length=9)
public 'stripe_cust_id' => string '' (length=0)
public 'billing_phone' => string '' (length=0)
public 'billing_srt1' => string '' (length=0)
public 'billing_srt2' => string '' (length=0)
public 'billing_city' => string '' (length=0)
public 'billing_state' => string '' (length=0)
public 'billing_zip_code' => string '' (length=0)
public 'join_date' => string '2016-01-01 00:00:00' (length=19)
public 'last_login' => string '2017-10-10 22:10:10' (length=19)
public 'email_verified' => string '1' (length=1)
public 'vericode' => string '322418' (length=6)
public 'title' => string '' (length=0)
public 'active' => string '0' (length=1)
public 'custom1' => string '' (length=0)
public 'custom2' => string '' (length=0)
public 'custom3' => string '' (length=0)
public 'custom4' => string '' (length=0)
public 'custom5' => string '' (length=0)
public 'oauth_provider' => string '' (length=0)
public 'oauth_uid' => string '' (length=0)
public 'gender' => string '' (length=0)
public 'locale' => string '' (length=0)
public 'gpluslink' => string '' (length=0)
public 'picture' => string '' (length=0)
public 'created' => string '0000-00-00 00:00:00' (length=19)
public 'modified' => string '1899-11-30 00:00:00' (length=19)
public 'fb_uid' => string '' (length=0)
public 'un_changed' => string '0' (length=1)
1 =>
object(stdClass)[10]
public 'id' => string '2' (length=1)
public 'email' => string 'noreply@userspice.com' (length=21)
public 'username' => string 'user' (length=4)
public 'password' => string '$2y$12$HZa0/d7evKvuHO8I3U8Ff.pOjJqsGTZqlX8qURratzP./EvWetbkK' (length=60)
public 'fname' => string 'Sample' (length=6)
public 'lname' => string 'User' (length=4)
public 'permissions' => string '1' (length=1)
public 'logins' => string '5' (length=1)
public 'account_owner' => string '1' (length=1)
public 'account_id' => string '0' (length=1)
public 'company' => string 'none' (length=4)
public 'stripe_cust_id' => string '' (length=0)
public 'billing_phone' => string '' (length=0)
public 'billing_srt1' => string '' (length=0)
public 'billing_srt2' => string '' (length=0)
public 'billing_city' => string '' (length=0)
public 'billing_state' => string '' (length=0)
public 'billing_zip_code' => string '' (length=0)
public 'join_date' => string '2016-01-02 00:00:00' (length=19)
public 'last_login' => string '2017-02-20 12:14:10' (length=19)
public 'email_verified' => string '1' (length=1)
public 'vericode' => string '970748' (length=6)
public 'title' => string '' (length=0)
public 'active' => string '1' (length=1)
public 'custom1' => string '' (length=0)
public 'custom2' => string '' (length=0)
public 'custom3' => string '' (length=0)
public 'custom4' => string '' (length=0)
public 'custom5' => string '' (length=0)
public 'oauth_provider' => string '' (length=0)
public 'oauth_uid' => string '' (length=0)
public 'gender' => string '' (length=0)
public 'locale' => string '' (length=0)
public 'gpluslink' => string '' (length=0)
public 'picture' => string '' (length=0)
public 'created' => string '0000-00-00 00:00:00' (length=19)
public 'modified' => string '0000-00-00 00:00:00' (length=19)
public 'fb_uid' => string '' (length=0)
public 'un_changed' => string '0' (length=1)
private '_resultsArray' =>
array (size=2)
0 =>
array (size=39)
'id' => string '1' (length=1)
'email' => string 'userspicephp@gmail.com' (length=22)
'username' => string 'admin' (length=5)
'password' => string '$2y$12$1v06jm2KMOXuuo3qP7erTuTIJFOnzhpds1Moa8BadnUUeX0RV3ex.' (length=60)
'fname' => string 'Dan' (length=3)
'lname' => string 'Hoover' (length=6)
'permissions' => string '1' (length=1)
'logins' => string '47' (length=2)
'account_owner' => string '1' (length=1)
'account_id' => string '0' (length=1)
'company' => string 'UserSpice' (length=9)
'stripe_cust_id' => string '' (length=0)
'billing_phone' => string '' (length=0)
'billing_srt1' => string '' (length=0)
'billing_srt2' => string '' (length=0)
'billing_city' => string '' (length=0)
'billing_state' => string '' (length=0)
'billing_zip_code' => string '' (length=0)
'join_date' => string '2016-01-01 00:00:00' (length=19)
'last_login' => string '2017-10-10 22:10:10' (length=19)
'email_verified' => string '1' (length=1)
'vericode' => string '322418' (length=6)
'title' => string '' (length=0)
'active' => string '0' (length=1)
'custom1' => string '' (length=0)
'custom2' => string '' (length=0)
'custom3' => string '' (length=0)
'custom4' => string '' (length=0)
'custom5' => string '' (length=0)
'oauth_provider' => string '' (length=0)
'oauth_uid' => string '' (length=0)
'gender' => string '' (length=0)
'locale' => string '' (length=0)
'gpluslink' => string '' (length=0)
'picture' => string '' (length=0)
'created' => string '0000-00-00 00:00:00' (length=19)
'modified' => string '1899-11-30 00:00:00' (length=19)
'fb_uid' => string '' (length=0)
'un_changed' => string '0' (length=1)
1 =>
array (size=39)
'id' => string '2' (length=1)
'email' => string 'noreply@userspice.com' (length=21)
'username' => string 'user' (length=4)
'password' => string '$2y$12$HZa0/d7evKvuHO8I3U8Ff.pOjJqsGTZqlX8qURratzP./EvWetbkK' (length=60)
'fname' => string 'Sample' (length=6)
'lname' => string 'User' (length=4)
'permissions' => string '1' (length=1)
'logins' => string '5' (length=1)
'account_owner' => string '1' (length=1)
'account_id' => string '0' (length=1)
'company' => string 'none' (length=4)
'stripe_cust_id' => string '' (length=0)
'billing_phone' => string '' (length=0)
'billing_srt1' => string '' (length=0)
'billing_srt2' => string '' (length=0)
'billing_city' => string '' (length=0)
'billing_state' => string '' (length=0)
'billing_zip_code' => string '' (length=0)
'join_date' => string '2016-01-02 00:00:00' (length=19)
'last_login' => string '2017-02-20 12:14:10' (length=19)
'email_verified' => string '1' (length=1)
'vericode' => string '970748' (length=6)
'title' => string '' (length=0)
'active' => string '1' (length=1)
'custom1' => string '' (length=0)
'custom2' => string '' (length=0)
'custom3' => string '' (length=0)
'custom4' => string '' (length=0)
'custom5' => string '' (length=0)
'oauth_provider' => string '' (length=0)
'oauth_uid' => string '' (length=0)
'gender' => string '' (length=0)
'locale' => string '' (length=0)
'gpluslink' => string '' (length=0)
'picture' => string '' (length=0)
'created' => string '0000-00-00 00:00:00' (length=19)
'modified' => string '0000-00-00 00:00:00' (length=19)
'fb_uid' => string '' (length=0)
'un_changed' => string '0' (length=1)
private '_count' => int 2
private '_lastId' => string '0' (length=1)
private '_queryCount' => int 11