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UserSpice   ›   Support Center   ›   UserSpice 4.3 and Below   ›   Recommended Help Desk?

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Recommended Help Desk?
Trioxin
User
Joined: Sep 2016
Posts: 57

Reputation: 0
#1
11-28-2016, 12:05 AM
I need to incorporate a help desk in my site and I'm wondering if anyone else has done this with relative ease as far as the bootstrap theming goes. Any suggestions?

Thanks
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Trioxin
User
Joined: Sep 2016
Posts: 57

Reputation: 0
#2
11-28-2016, 08:19 PM
Oh, I forgot to mention that the goal would also be to integrate the userspice authentication with the help desk.
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mudmin
Lead Developer
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Joined: Dec 2015
Posts: 2,285

Reputation: 17
#3
11-29-2016, 04:28 AM
I don't know of one off the top of my head, but it's a fun project to write! A helpdesk should be pretty straightforward to build on userspice.
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winterswolf
User
Joined: Nov 2016
Posts: 8

Reputation: 0
#4
11-29-2016, 06:18 AM
Basically all the open source helpdesk frameworks (quick google search will show the popular ones "open source helpdesk php") I know of come with integrated login / user management systems. You would probably spend just as much time cutting out the features you don't want then just writing something yourself.

I agree with mudmin, it would be a fun project to work on for yourself - and wouldn't be overly complicated, you should consider tackling it Smile start of small with just basic ticketing and expand from there.
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