HTTP Error 500

[JohnJ]

Did a new install everything checked out. No errors. Upon first launch of index.php I get an 500 error. Did some searching and found a recommendation to change the .htaccess to .htbak I did that but no change.

Any help would be appreciated.

John

[brian]

Is there a .htaccess file in the root of your UserSpice install? Which .htaccess did you try to rename?

What server are you running?

[JohnJ]

I installed in a folder called "test" on the root of my server (public_html) the HTACCESS file was on the root. So when looking at my file structure on the server it is: public_html/test

It's a LAMP Server

Apache Version 2.2.31
PHP Version 5.5.30
MySQL Version 5.6.33

[JohnJ]

There was not a .htaccess file in the root of the userspice install.

[dan]

But there may be one in the folder below that....the public html folder

[JohnJ]

Yes I changed the .htaccess on the public_html folder to .htbak

I did this after the install was completed and started searching for why there was the error.

[brian]

Can you put an index2.php in the userspice install folder and that just contains the following? It will help understand where the source of the problem is. 500 could be a PHP configuration error...

<?php
phpinfo();
?>

or perhaps anything that calls a PHP function?

<?php
echo "Hello World";
?>

[JohnJ]

It just spits it back out as text:

< ?php phpinfo(); ?> or perhaps anything that calls a PHP function? < ?php echo "Hello World"; ?>

You can view it at: http://slsheriffwebservices.net/test/index2.php

[brian]

I would say that your PHP is not installed properly to handle .php files. Did you install PHP yourself or is this on a provided server somewhere?

[JohnJ]

This is a hosted Linux server with Newtek. I have php scripts running for form validation, email, and includes.